Shannon M.Austin, TX
10/18/2012 5/5 Stars
Some people install alarms because they have had an incident, some for safety period… I am somewhere in between and feel so much better with it turned on and I promise you that if you go with Central Security you will not regret it! They are amazing. I had a great experience with Russell – he was helpful, honest, the least pushy alarm guy I talked to and just an all around nice person. After our initial call he came out the next day to see if my old system would work (the wires had been cut) and walked me through all of the options I had and helped me get to the best one.
He then came out the VERY NEXT DAY for the install! I was so impressed that he was able to squeeze me in and get everything taken care of so quickly. Other companies I spoke with (and I called plenty) were 3 days to 2 weeks before they could even come out, wanted to “give me” an expensive system to replace mine and lock me in on a three year contract and who knows when they would have been there – not Russell, he was on time (even early for the install) and was in and out in an hour! One company I spoke with that thought they could rewire my current system said it would take 7-8 hours?!? How he did it in an hour with everything working perfectly and those guys can’t I will never know!
There are no long term contracts here, you can cancel any time (not that I am planning on that anytime soon!) with only a 90 day notice which is awesome compared to being locked into a 3 YEAR contract with someone that you don’t like. The service fees are lower, he’s responsive and has even answered my silly follow up questions via text since yesterday… it was early and I wasn’t fully awake when he was here 🙂
You won’t regret this choice! Go with Central Security!