Margarida A.Austin, TX
11/7/2012 5/5 Stars
When we decided to install an alarm in our house I was scared after hearing so many nightmare stories about ADT and other big companies. So we decided to look for a small, local company. I am so glad we did. Russell came to our house quickly and gave as a free estimate. A week or so later I called him to come and install it. He came and did an excellent job installing everything and worked hard to hardwire all my doors. Then the yellow alert light came up a day after the installation. The truth is I am glad it did. He came by a few times to try to fix it. I would just send him a message the next day saying the light showed up again and he would be at the end of the day waiting for me at my door steps. He finally figured out what was wrong. I think that you only know the true character of a company/person when a problem arises. He was always very concerned about us and he did not rest until he got it right. How many times can you say about a business that you did not have to chase after them? He would call me to confirm everything was right. The installation and estimate was free and the monthly price is very fair. Also, I like the fact that you don’t need to sign a 2-3 year contract you just need to give 90 days notice.