Karen H.Austin, TX
2/16/2015 5/5 Stars
Jay is the best! After a terrible experience with ADT in my previous house, I wanted to hire a smaller, preferably local alarm company that provided decent customer service and didn’t lock me into a multi-year contract. After reading the Central Security reviews on Yelp about 2 years ago, I retained Central Security … and I’m so glad I did! Unlike other alarm companies, Jay did not try to sell me anything I didn’t need, or lock me into a long term contract. I’ve been pleased with the service ever since. And every time I’ve had an issue–like when my system was acting up after a power outage–Jay has always responded promptly, courteously, and resolved my problem quickly.
More recently, Jay really went over and above. After losing my job last month, I was looking to cut costs, so I called Jay to cancel my alarm service. He was extremely empathic and generous, and offered me a few months of free service until I got back on my feet. I am so grateful Jay, thank you!!!
I could recommend not recommend Central Security any more highly. If you’re looking for a good alarm company, look no further, call Central Security now.