Carrie B.Austin, TX
3/31/2016 5/5 Stars
These guys are great! Russell was the person who answered when I first called about a system. My home is difficult as I have a large separate garage that I also wanted included. They came out ready to install within a few days after I explained everything I needed.
Russell owns this branch and he came out on install day just to meet me and make sure everything was lined up as we had discussed. Then Eric took over installing my system. He did an awesome job!
After install I had the occasional question about setting up new passcodes, etc. Eric ALWAYS answers his phone and it is so much nicer than having to call and sit on hold for Q&A with a larger company (which you usually talk to someone that doesn’t know anything and they just send out a service call in the end).
If you want a great system. And personal service. These are your guys! They are a smaller company. They know you when you call. They can fix your system from the office. I’m so happy with my choice! Highest recommendation!